If you wish to simply change the date of your Direct Debit, contact us. Unless hes on a promise and has to apply for payment of his wages via a website. You said, we did Thank you to everyone. Well send you a link to a feedback form. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If agreed the new scheme would start from April 2022. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. CR12345678). Further details will be. It is a London borough council, one of 32 in the United Kingdom capital of London. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. It will take only 2 minutes to fill in. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. You can get information on their. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Service temporarily unavailable. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Email: croyctax@croydon.gov.uk. In the event of an emergency, the 020 8604 7124 hotline remains available. 2. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Please i need help. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. 6. Please take part in our quick survey (it wont take you 10min, like the councils form!) Call us Lines are open Monday to Friday 9am to 4pm. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The first is a calculator which can give you an idea of what you may be entitled to. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Bernard Weatherill House 8 Mint Walk Council Tax team. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Dont worry we wont send you spam or share your email address with anyone. 2023 BBC. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. You should never give out your bank details by phone or by text. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Births, deaths, marriages and citizenship, comment or object to a planning application. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Posted on January 12, 2023 by insidecroydon. Show You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Find out about Council Tax, how much it is, and how the money is spent. We will continue to take Debit Debits until you tell us otherwise. Follow BBC London on Facebook, Twitter and Instagram. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Other ways to contact us. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Bernard Weatherill House 8 Mint Walk. Are IT illiterate Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Hide, Send feedback directly to the content team using our website feedback form. Of course it does not. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. What's the least amount of exercise we can get away with? Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Paying your Council Tax Find out who is responsible for paying Council. Based in Croydon and edited by Steven Downes. If you are contacted in this way, it is going to be a scam. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. To help us improve GOV.UK, wed like to know more about your visit today. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. | We provide a large number of services for local people, businesses . Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Vehicle Registration Number: * Please enter without space (eg. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . How to claim your 150 Council Tax rebate to help with rising energy costs. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. The council can take action to. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. If you are emailing us with your change of date then include your name, account number and preferred date. Under current rules, town halls can only . The council press office has failed to issue any press release to Inside Croydon on this important matter. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. Telephone: 020 8726 7000. This service is in scheduled maintenance mode. The BBC is not responsible for the content of external sites. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. United Kingdom, NEW Help improve this site by Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Call us. More information can be found on Croydon Councils website here. Visit the government's website for more information about support for energy bills and the cost of living. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. The council usually does all in its powers to avoid logging missed bin collections. We are committed to making our website accessible to all visitors. From: Valuation. giving feedback Hundreds of people descended on . This includes those who receive Council Tax support., Hi Dear Sir or madam. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Send us a message and we'll get back to you as soon as we can. Thank you for contacting the Council Tax Department. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Have a useless executive team Telephone: 020 8726 7000 Which seems at odds with reality. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Get in touch with us online, by phone or in person. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Fastest way to get help is online. How much is your council tax increasing by? We are committed to making our website . Anyone any ideas please? Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. The council reckons even its online form should take around 10 minutes to complete. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. The councils online form should take around 10 minutes to complete. Show You can change your cookie settings at any time. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". ", Please see my statement below regarding Croydon Council's financial position. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Read about our approach to external linking. Where to find us. 10 All the above. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. The messages may come from both the council and their form provider GrantApproval. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. We have received an email to say that our application for the 150 Energy Rebate has been granted. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Croydon CR0 1EA The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. We are committed to making our website accessible to all visitors. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Revised, or reduced? It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. The 10,000 signature threshold for . In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. : the councils website today. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. 3. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Read about our approach to external linking. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Thank. We also use cookies set by other sites to help us deliver content from their services. The service will be back online shortly, please try refreshing the page in 15 minutes. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. A Penalty Charge Number must be entered. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. You misappropriated the funds for something else by accident As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Croydon Council | 11,570 followers on LinkedIn. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Message us Use our form to send us a message about our services. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Following the Council meeting on Wednesday night I have received a . The scheme was introduced very quickly, leaving councils little time to prepare. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. and how to view your payment schedules online. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. For queries about your Council Tax or business rates bills contact your local council. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Viridor burned it as excess plastic not for landfill. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. 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To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'.

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