I recently sold my house. Track the latest news, trends and leading stocks in the Get instant access to exclusive stock lists, expert market analysis and powerful tools with 2 months of IBD Digital for only $20! Mr. CooperAttn: Customer RelationsPO Box 619098Dallas, TX 75261-9741. Angela Greenfeather EVP and Chief Human Resources Officer. 3y; . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mr. Cooper Customer Service. Find out what works well at Mr. Cooper from the people who know best. Jay holds a B.S. Bray began to think about improving the company's culture from the time he took over as CEO. We also verify your identity. Sridhar Sharma Executive Vice President & Chief Information Officer. Bray grew up outside of Atlanta. It requires the least amount of effort to help find information needed. The first order of business take the company public. Mr. Cooper Group's mailing address is 8950 Cypress Waters Blvd, Coppell TX, 75019. He then joined Barnett Bank, which eventually merged with Bank of America (BAC). Our Artists in Residence program brings talented artists from around the world to use our walls as canvasses for their magnificent artwork. Now Mr. Cooper is outstripping earnings expectations. *Real-time prices by Nasdaq Last Sale. Sign into our secure message center or call us at: Give our mortgage experts a call or get started online: Mr. CooperPO Box 650783Dallas, TX 75265-0783, Mr. Cooper800 State Highway 121 BypassLewisville, TX 75067, Mr. Cooper3000 Kellway Drive, Suite 120Carrollton, TX 75006, Including notices of error, complaints, requests for information, or other qualified written requestsAttn: Customer RelationsPO Box 619098Dallas, TX 75261-9741. Please note, the material located on The Mr. Cooper blog is for informational purposes only, is general in nature, and is not intended to and should not be relied upon or construed as a legal opinion or legal advice regarding any specific issue or factual circumstance. "Dave said you have brilliant people, but you're not functioning as a team," Bray said. Kelly Ann is seasoned in navigating the landscape of the financial services industry. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Combining decades of experience in the mortgage industry with tenures in fields like tech, finance and real estate, these leaders have come together to transform the way people buy, sell and own their homes. This is Mr. Cooper's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mr. Cooper agent. He also served as an advisor to The Blackstone Group L.P. providing advice and analysis for potential investments in the banking sector. Now I have having to pay out of pocket for their continuous mistakes and they offer no reasonable solution except for me to pay. 12 'Dirt Cheap' Stocks Are Due For A Rally, Analysts Say, Top Funds Shovel Billions Into These Five Sectors. He oversees the company's Servicing, Originations . He wanted to find employees' thoughts on how the company could work better. Visit www.mrcoopercareers.com for current job openings. "To build the company you need to work as a team. "Then we executed on their feedback," said Bray. They hadnt told us we owed anything after asking for payoff quote and sending them a Share your photos and videos with others to prove the truth of your words. She holds multiple certifications in executive coaching, leadership assessments, and HR and talent management. Consumer class-action suits allow a person or small group of people to sue a company on behalf of a larger group with similar claims. He joined the company in 2000 and has served as CEO since 2012. TRENDING: Tech Stock In Buy Zone As It Joins Sector Leaders' Final Four. ", Bray didn't reshuffle the company right away. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Its where you feel most comfortable and where you create family memories and build relationships. One, there's really cool artwork everywhere. 2023 Nationstar Mortgage LLC d/b/a Mr. Cooper. Angela received her HR management education from Southern Methodist University and graduated from the CHRO program at Cornell University. "Mr. Cooper has been focused on the core operations of origination and servicing," said Kevin Barker, an analyst with Piper Sandler. Previously he was with Capital Bank Financial Corp. where he served as co-founder and CFO since 2009. The license was created on February 27, 2013 with license number #1392003-DCA, and expires on January 31, 2025. {last} Clarity and specificity, particularly when it comes to setting goals. He held town hall meetings. Carlos has extensive expertise in financial services and regulatory compliance, including most recently serving as Managing Director and Legal Executive for Merrill Lynch Wealth Management, a division of Bank of America. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Sridhar Sharma is Executive Vice President and Chief Information Officer for Mr. Cooper Group, where he is responsible for applications and technology operations. Click the drop-down arrow near the Append Contact Info button on the grid toolbar and select Append E-mail option. Xome provides technology and data enhanced solutions to homebuyers, home sellers, real estate agents and mortgage companies. The firm has a market capitalization of $3.25 billion, a P/E ratio of 3.85 and a beta of 1.57. After being able to access my account in August of 2022. "It stands for our team members being advocates for our customers every day," said Bray. She joined the company in 2016 as Senior Vice President of Corporate Communications where she led the corporate internal and external repositioning as the company rebranded from Nationstar to Mr. Cooper, while simultaneously managing the companys public affairs narrative, employee communications and the merger with WMIH. Mr. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products, services and technologies. Jay has more than 25 years of experience in the mortgage servicing and originations industry. This is a multi-location business. Make new connections. And were here to keep the dream of homeownership alive. From 1988 to 1994, he worked with Arthur Andersen in Atlanta, Georgia, where he served as an audit manager from 1992 to 1994. Get market updates, educational videos, webinars, and stock analysis. As for Mr. Cooper's business itself, the company reported a net loss of $171 million in the first quarter, reflecting a negative $383 million mark-to-market on its servicing portfolio. Snezhina joined Mr. Cooper in June 2020 serving as VP, Accounting Policies and Internal Controls and most recently as VP, Controller. Took the company public in 2012. Four, we encourage (and act upon) team members feedback. ContactOut. Learn how you can make more money with IBD's investing tools, top-performing stock lists, and educational content. But well credit it for the day it arrives. Jaime holds a B.A. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. . Nationstar Mortgage LLC d/b/a Mr. Cooper ("Mr. Cooper") discovered on July 5th 2017 that an incident occurred where your loan number and property address were inadvertently populated on another . If you can't find an answer to your question, please don't hesitate to reach out to us. Email sent to Mr. Cooper 9/7/2022: This is the 4th attempt to discontinue phone calls for a terminated employee. If you prefer contact Delta's president by phone, dial (404) 715-2600 to reach the corporate headquarters. In this role, Carlos was senior counsel to front-line business leadership with responsibility for providing day-to-day legal, regulatory and strategic advice to all client-facing areas of the business, including the international, institutional and ultra-high-net-worth segments. The makeover of Bray and the company is paying dividends for investors. Describe your role at Mr. Cooper in simple terms. From 1994 to 2000, Jay held a variety of leadership roles at Bank of America and predecessor entities, where he managed the asset backed securitization process for mortgage-related products, developed and implemented a secondary execution strategy and profitability plan and managed investment banking relationships, secondary marketing operations and investor relations. To file an online complaint, please create a ticket in the message centerby signing in to your account. A couple of things youll notice about our offices: DALLAS, April 21, 2022--Mr. Cooper Group Inc. (NASDAQ: COOP) announced today the appointment of Jaime Gow as Executive Vice President and Chief Financial Officer. His observations were sobering. Tony Ebers serves at the Chief Operating Officer of Nationstar Mortgage Holdings Inc., the parent company for the Mr. Cooper brand. Employees in Bangalore have rated Mr. Cooper with 4.2 out of 5 stars in 22 anonymous Glassdoor reviews. Took the company public in 2012. But now he believes celebrating success keeps teams motivated. They taught him to "work hard and never be satisfied," he said. Jay has also served in various leadership roles at Nationstar since joining the company in 2000. Two, most of us are casually dressed and if you look a little closer, we have a relaxed attitude to match our threads. Michael Rawls Executive Vice President & Chief Executive Officer, Xome. Kelly Ann holds a B.A. We provide verbal translation services for any customer who indicates a language preference other than English. A very effective way to find a CEO's email address, especially if they work for a small company, is to make an educated guess based on the company's email address structure. Mr. Cooper is a registered service mark of Nationstar Mortgage LLC. All rights reserved. Christopher Marshall serves as Vice Chairman and President of Mr. Cooper Group. Years in Business: 26. Business Started: 1/1/1997. The position of the Chairman & CEO is occupied by JAY BRAY. This is not a commitment to lend. Jay Bray, chairman and CEO of Coppell-based mortgage lender Mr. Cooper Group Inc., plans to sell up to 252,000 shares in his company between Sept. 28, 2022, and Sept. 28, 2023, to diversify his . Here's a list of some of the top trending technologies and APIs used by Mr. Cooper. Uncover why Mr. Cooper is the best company for you. We wont deny it: The home loan industry has a reputation for being confusing, intimidating, customer-last and perhaps a few other choice adjectives that arent exactly synonyms for awesome. FAQs mr cooper loss draft address. We asked Jay some questions about his role at Mr. Cooper and his goal to make every customers dream of homeownership a reality. Mr. Cooper. No mortgage loan applications for properties located in the state of New York will be accepted through this site. Chris also successfully led the company through its IPO as well as the acquisition and integration of eight community banks. To compare, worldwide Mr. Cooper employees have given a rating of 3.5 out of 5. (Source: P.A. Carlos Pelayo serves as Executive Vice President and Chief Legal Officer for Mr. Cooper Group, overseeing the organizations Legal department and corporate governance activities as the companys general counsel. "The whole focus (with the rebranding) was to personalize the mortgage business," said Marshall. (It's really hard not to be creatively inspired here.) Our HQ is located in Dallas, TX, with major outposts in Irvine, CA; Chandler, AZ; Longview, TX; Highlands Ranch, CO; and Chennai, India. Taking out a mortgage is a constantly evolving process. Prior to that, Chris served in various senior leadership roles at Bank of America Corporation, Honeywell International Inc., AlliedSignal Technical Services Corporation and TRW, Inc. Chris holds a B.S. The company is one of the nation's largest home loan servicers. Finally, click "Validate." You'll see how many email addresses will be verified on a new page. The company wanted its name to reflect its new focus on customers. Bray says the name raised some eyebrows and got some laughs. Jay JonesExecutive Vice President, Servicing. It's up to more than 40 a share, rocketing more than 230% in his tenure topping the S&P 500. Mr. Cooper, formerly Nationstar Mortgage, founded in 1997, is one of the nation's leading mortgage companies. Advertised offer is subject to change. For those customers who reside in the state of New York, a borrower may file complaints about the Servicer with the New York State Department of Financial Services or may obtain further information by calling the Departments consumer Help Unit at 1-800-342-3736 or by visiting the Departments website at www.dfs.ny.gov. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. What does home mean to you, and how does that meaning motivate your work? Mr. Coopers 1% Mortgage Markdown discounts your monthly payment by reducing your interest rate by a full percentage point for one year. During her time at Sabre, Angela served in many HR roles including talent acquisition, learning and development, compensation and HR business partners. Jay Bray, chairman and CEO of Mr. Cooper Group, speaks with CNBC's Diana Olick on the wave of homeowners coming off mortgage forbearance programs. Bray said it always came down to an individual, "someone who helped them.". In continuation of our Meet Mr. Cooper Leadership Series, we'd like to introduce our Chief Executive Officer, Jay Bray. Previously, Mike held leadership roles at Banc One Financial Services from 1997 to 1999 and at Household Financial Services from 1991 to 1997. in Business Administration with a concentration in Finance and Banking from Appalachian State University. Mr. Cooper is a multinational company founded on 1994 with its headquarters located at Coppell, Texas, U.S. and key people behind it being Jay Bray (Chairman and CEO). Mr. Cooper. Brandy Mikulenka, Assistant Vice President of Customer Experience, Mr. Jay Bray, Chief Executive Officer and President. Earlier in his career, he helped develop a streamline modification program that served as the template for Home Affordable Modification Program (HAMP). Email this Business. Jay Bray serves as the Chairman and Chief Executive Officer of Mr. Cooper Group. Percentage. Mr. Phillip Montes, Vice President of Customer Relations, Ms. Meet Our Leaders. Mr. Cooper competes in Mortgage Lending industry. Through a deal with them "we more than doubled Nationstar's servicing business," said Bray. "They've been making those businesses more efficient and that's allowed them to improve their operating margins and return on assets.". Thanks for this tool! All loans are subject to credit and property approval. Learn all the ways IBDs top investing tools can help you succeed in the market! * Were also offering up to $1,500 in credit for a future refinance. Prior to joining Mr. Cooper Group, Snezhina served as the Head of Financial Reporting and Internal Controls for MoneyGram International, and before that, she was with UnitedHealth Group, serving primarily on their Financial Reporting and Accounting Policies teams. Mr. Cooper Group Inc. has a 1-year low of $35.81 and a 1-year . We may gather information about you including, but not limited to, credit bureau information, information for verification of income, information for appraisal and verification of property being used for collateral. 800 State Highway 121 Bypass, Lewisville, TX 75067. Combining decades of experience in the mortgage industry with tenures in fields like tech, finance and real estate, these leaders have come together to transform the way people buy, sell and own their homes. Your results will vary and you may not have similar results. Two, most of us are casually dressed and if you look a little closer, we have a relaxed attitude to match our threads. He became a driven student, attending Auburn University. And were here to keep the dream of homeownership alive. {first}. I want each and every one of our customers to enjoy their path to homeownership. NMLS: #2119 NMLS Consumer Access www.nmlsconsumeraccess.org. Email Formats. Name - Telephone - Email Address (Click on the blue text): Website (www) - Telephone - Fax -Twitter - Facebook - YouTube - Google Map - Customer Services (CS) - Human Resources (HR) - Press (PR) - Investor Relations (IR) - Corporate Social Responsibility (CSR): Numbers: Notes: Reference: 0800 Repair Limited: 0800 Repair Limited CEO, Mr S Pallister - Email address and Phone number A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. We have a total of ninety offices all over the USA, and were always on the lookout for awesome people to join our team. . He also previously worked in the assurance services practice at Ernst and Young. Carlos M. Pelayo EVP and Chief Legal Officer. Meet Mr. Cooper: Jay Bray, President & CEO, Buying a Home Checklist: 10 Must-Have Items, 6 Ways To Save Money When Selling Your House, Year-End Tax Statements: Heres What You Need To Know, 5 Free Budgeting Apps To Help You Save Smarter, 4 Reasons (Besides Money) Behind a Rejected Home Offer, 10 Questions To Ask a Mortgage Lender When Buying Your Next Home, The Homebuying Process: A Step-by-Step Guide, How To Reduce Moving Costs & Move for Free, A Winter Home Checklist You Can Use This Fall, How to Prepare Your House for a Hurricane or Tropical Storm, How to Pay for Home Renovations with a Cash-Out Refinance. If the matter is being appealed, it will be noted below. According to our data, Mr. Cooper Group Inc. has a market capitalization of US$2.9b, and paid its CEO total annual . This will surely increase the credibility of your complaint. Secondary Contact Sanjiv Yajnik President, Financial Services 1680 Capital One Dr McLean, VA 22102-3491 [email protected] Kleber Santos President, Retail & Direct Bank 1680 Capital One Dr McLean, VA 22102-3491 [email protected] Chief Executive Richard D. Fairbank 1680 Capital One Dr McLean, VA 22102-3491 COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENTS WEBSITE AT WWW.SML.TEXAS.GOV. Cooper Experience Positive 64% Negative 16% Neutral 20% Getting an Interview Campus Recruiting 39% Applied online 32% Employee Referral 12%. He joined the company in 2000 and has served as CEO since 2012. Jay Bray serves as the Chairman and Chief Executive Officer of Mr. Cooper Group. Ethan Elzen EVP, Business Development and Operational Finance. Here is a list of the most common customer questions. Stone will focus on the company's accelerated growth strategy, exploring new delivery channels and finding more ways to leverage Mr. Cooper's technologies to deliver better customer experiences. Find contact information for Mr. Cooper. Use this comments board to leave complaints and reviews about Mr. Cooper. (It's really hard not to be creatively inspired here.) He served as Executive Vice President and Chief Strategy Officer for Celink and as Executive Vice President at CIT Bank, where he led the Residential Servicing Operations Division. The number of employees ranges from 1 to 25. Compare pay for popular roles and read about the team's work-life balance. Nationstar started rebuilding and in 2012 Bray was named CEO. NMLS #2119 Our latest supervisor told us he didn't understand and forwarded it to up the ladder, BUT THEY NEVER REPLY so we shouldn't expect an answer! Since joining the company in 2000, Mike has served in several leadership positions including as President of Champion Mortgage and senior roles in the companys originations channels. Angela Greenfeather serves as Executive Vice President and Chief Human Resources Officer for Mr. Cooper Group where she oversees all facets of human resources including employee relations, HR business partners, talent acquisition, learning and talent development, total rewards, people operations and analytics. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Mr. Cooper, Like, share & subscribe to Mr. Cooper on YouTube at, See Mr. Cooper's portfolio on LinkedIn at, Lake Vista 4, 800 State Highway 121 Bypass, Lewisville, TX 75067, Attn: Customer Relations, PO Box 619098, Dallas, TX 75261-9741. From 1988 to 1994, he worked with Arthur Andersen in Atlanta, Georgia . Lesson: To lead a company, a CEO should transform "from being transaction-focused to being a people leader. Describe the ideal home loan experience youre working to deliver for Mr. Cooper customers. Sridhar earned a B.S. We are Mr. Cooper, the nation's largest non-bank mortgage servicer and a leading . Certain responsibilities are delegated to Board Committees, which assist the Board in carrying out its functions and ensure that there is independent oversight of internal control and risk management When I called "Mr. Cooper" this morning after another phone call, the rep told me the only way to stop these calls is to contact the former employee. Fri, Jul 2 202110:50 AM EDT. Technologies. If a personal code is present on the advertised offer, you must provide such code to claim the offer. Lending competitors include many banks and other non-bank mortgage companies, such as Rocket Companies (RKT)and PennyMac Financial Services (PFSI). And I want our customers to have that same experience. The Mr. Cooper Executive Team is rated a "C+" and led by CEO Jay Bray. So, I was currently in chapter 13 bankruptcy and discharged as of November 1st, 2022. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Here are multiple ways to find every CEO's email address: 1. Richard Lynn Scott (n Myers, born December 1, 1952) is an American attorney, businessman, and politician serving as the junior United States senator from Florida since 2019. as a political appointee. Snezhina Panova-Bakri serves as Senior Vice President and Chief Audit Officer for Mr. Cooper Group, overseeing the companys internal audit function assessing business and financial risks for the company. Mr. Cooper has served as a Director of the Company since May 2006 and served as Board Chair from January 2019 to July 2022. Jay Bray Chairman & Chief Executive Officer. Were here to help on your homeownership journey. From 2006 through 2008, Chris served as CFO at Fifth Third Bancorp. Jay has close to 25 years of experience in the mortgage industry. Three, we work very hard for our customers every single day but were big on work-life balance. This site is not authorized by the New York State Department of Financial Services. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. from Florida International University and a masters degree in Professional Accounting from the University of Miami. Authors may own the stocks they discuss. It is as if they hire High School kids to answer the phones and try to solve the problems. Snezhina holds a B.S. Jay has close to 25 years of experience in the mortgage industry. The information has been obtained from sources we believe to be reliable; however no guarantee is made or implied with respect to its accuracy, timeliness, or completeness. These rates are updated daily, given that mortgage rates . Last year, the company posted adjusted profit of $8.89 a share, up more than 4,000% in just five years, says S&P Global Market Intelligence. Jaime joined Mr. Cooper in September 2019 and most recently served as Senior Vice President and Deputy Chief Financial Officer. Company Overview. Is this your company? For Overnight Payments. Mike Rawls serves as Executive Vice President & Chief Executive Officer of Xome. Ethan Elzen serves as Executive Vice President, Business Development and Operational Finance, overseeing the companys line of business operations finance groups in addition to identifying and executing new business opportunities as part of Mr. Coopers growth strategy. Tech Stock In Buy Zone As It Joins Sector Leaders' Final Four, celebrating success keeps teams motivated. I need a call back. If you feel there is an issue we should address, we want to know about it - please use this form to tell us. Please enter a valid email address. "Jay's grown as a leader, and a company can't grow without the leader being willing to do that," said Kelly Ann Doherty, Mr. Cooper's executive vice president and chief administrative officer. NASDAQ COOP opened at $46.91 on Friday. Check out the Mr. Cooper Help Center here. Mr. Cooper is led by a team of proven innovators and visionaries. Loan Consultant at Caliber Home Loans, Inc. Retail Conventional Underwriter at Mr. Cooper, Talent Acquisition Specialist at Mr. Cooper, Mortgage loan originator at Mr. Cooper NMLS# 930273 AK, AZ, CA, FL, GA, IL,NC,NJ, NY,SC, TX, VA, Streamline Mortgage Professional II at Mr. Cooper, Infrastructure Project Manager at Nationstar Mortgage, Processing Team Lead at Nationstar Mortgage, This is such a great and simple tool to use., "Find personal mails seamlessly. Mr. 101-657, eff. Mike received a B.A. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. "I didn't say 'let's just let the attorneys work it out,' " he said. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. There he saw "different management teams and businesses," he said. Click herefor additional information. Actual customer experience. Previously, Chris served as Chief Restructuring Officer and Senior Advisor to the CEO at GMAC, Inc., now Ally Financial, Inc. Purchased our home and land with Pacific Union in 2015. Sridhar joined Nationstar in 2015 in the same role. Jay received a B. S. degree from California State University , Northridge. Click here to get notifications about new complaints of Mr. Cooper. We asked Jay some questions about his role at Mr. Cooper and his goal to make every customer . I know I always love to come home! Ethan previously served as the Chief Financial Officer for Mr. Coopers Originations business as well as the Chief Financial Officer of Xome. And that's an adjustment, too. Notices of error, complaints, requests for information, or other qualified written requests should be mailed to the address below. He holds a bachelors degree in Economics from Occidental College and a masters degree in Business Administration from Cornell University. He even took calls from angry mortgage customers. Airline wants my . Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Mr. Cooper Group Inc. (NASDAQ: COOP). Mr. Cooper publishes its current rates for 15- and 30-year fixed-rate conventional loans and 30-year fixed FHA loans on its website. Additionally, Jay led the portfolio acquisition, pricing and modeling group at Bank of America. Jay Bray's email address: xxxx@xxx.com | Find Jay's Email, Social Profiles, and Mutual Contacts both you and Jay know Toggle Navigation. Search open jobs at Mr. Cooper in Bangalore and find out about the interview experience in Bangalore or explore more of the top rated companies in Bangalore. Pendragon PLC CEO, Mr B Berman - Email address and Phone number (About Mr B Berman . And his mother was a school secretary. Bray started off as a self-described "numbers guy." in accounting. Citi's leadership team comprises our Executive Management Team and Board of Directors. "We rolled out a number of new programs based on what our team members said they wanted.". Notice: Information contained herein is not and should not be construed as an offer, solicitation, or recommendation to buy or sell securities. Terrible ceo. Its all about the people on our team who come to work every day with a passion to create the best customer-first company in financial services. It's now committed to being "one of the best at finding solutions for homeowners when they have problems," said Bray. Mr. Cooper now has results worth celebrating. That wasn't so straightforward as the reputation of the mortgage business hadn't fully recovered from its missteps. Our data is compliant with GDPR and USA privacy laws. And he's not afraid to push people to rise to their fullest potential. Ethan began his career at Bank of America where he gained experience in investment banking, treasury, corporate finance and merger integrations. Keep an eye out for our next post in the series to meet more members of our leadership team! Easily make monthly payments, check your FICO Score, or access important mortgage documentsall within the secure Mr. Cooper mobile app.

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